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problem with outgoing emails not showing in sent mail

  • 7 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Betsey

We have 2 gmail accounts in Thunderbird. outgoing emails don't show in sent mail.

I read the solution for my same problem- quoted below. This does not fix the problem for me. Every time I change the SMTP outgoing address for one account the other account gets changed to match it.

"It is exactly as I suspected: all the SMTP servers have the same description. To fix the problem, you need to edit each of them in the account settings>Outgoing Server (SMTP) pane and give each a different DESCRIPTION. Since they all have the same name, Thunderbird goes with the default. I suggest putting each email id within the description field for easy identification. Do that for all four SMTP servers. Then, click the account page for each, and at bottom of pane, click and set the appropriate SMTP server.

We have 2 gmail accounts in Thunderbird. outgoing emails don't show in sent mail. I read the solution for my same problem- quoted below. This does not fix the problem for me. Every time I change the SMTP outgoing address for one account the other account gets changed to match it. "It is exactly as I suspected: all the SMTP servers have the same description. To fix the problem, you need to edit each of them in the account settings>Outgoing Server (SMTP) pane and give each a different DESCRIPTION. Since they all have the same name, Thunderbird goes with the default. I suggest putting each email id within the description field for easy identification. Do that for all four SMTP servers. Then, click the account page for each, and at bottom of pane, click and set the appropriate SMTP server.

All Replies (7)

Please post four screenprints: one of each SMTP server settings Pane one of each account pane (the one that shows the link on bottom line to SMTP server). Those four screenprints normally clear up the issue.

david மூலமாக திருத்தப்பட்டது

Helpful?

The SMTP setting seem to stick now so I may have set the parameters okay now. But I can only see mail sent to myself in Sent Mail, not INBOX. This is the same for both accounts. - Can't get mail from self. This happened starting end of December and was never a problem before then.

Helpful?

Check your spam folder and also check if you have filters that are causing this.

Helpful?

I have nothing in Spam or Filters.

Helpful?

Log onto your account online and see if the message is there in inbox. That would confirm that the message is being sent.

Helpful?

Logged on. No message in inbox from self. Message is in Sent. Same for both accounts when logged in online

Helpful?

emails to self not showing in INBOX. they do show in sent.

Helpful?

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