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Two Firefoxes open at launch, second advertises Lovefilm and other products

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 21 views
  • Last reply by Svetlana

I think it is some form of malware. Causes an extra Firefox to launch when I launch it, and then advertises random product, one of which is Lovefilm. I have looked online for a solution and while there is a lot of blogging about it, no-one has a fix! Hey-llp!

This happened

Every time Firefox opened

== 2 weeks ago

I think it is some form of malware. Causes an extra Firefox to launch when I launch it, and then advertises random product, one of which is Lovefilm. I have looked online for a solution and while there is a lot of blogging about it, no-one has a fix! Hey-llp! == This happened == Every time Firefox opened == 2 weeks ago

All Replies (4)

Not seeing any suspicious plugins or addons in the troubleshooting information you've provided, I want to ask for more information. Is this happening in Firefox's own Diagnose Firefox issues using Troubleshoot Mode?

Yes, it does. Just to be sure, I opened FF twice in safe mode. First time the second one advertised Orange phones, and the second time it advertised Lovefilm.

Maybe do a malware scan regardless? Hmm..

Antivirus recommendations:

http://www.avast.com/eng/programs.html http://www.avira.com/en/download/index.html

Malware program recommendations:

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/

I have run maladware, drawn a blank, nothing found.