Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The fist tab does not finish loading - it keeps on loading and loading.

  • 5 பதிலளிப்புகள்
  • 29 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by gvraman

Since the latest Firefox update, the first tab does not load! It keeps on loading and loading. The first tab also does not want to close. So the first tab does not load and it does not close! All other tabs load and close. This happens when I open new tabs or when FF opens previous sessions.

Since the latest Firefox update, the first tab does not load! It keeps on loading and loading. The first tab also does not want to close. '''So the first tab does not load and it does not close! '''All other tabs load and close. This happens when I open new tabs or when FF opens previous sessions.

All Replies (5)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

I do not have any new add-ons and I do not see how an add-on can cause this problem. This is clearly a FF problem. Also if you look at the replies in this forum on others who are also unable to close the firtst tab - it is not an add-on problem, but a FF problem. If I have to work with-out add-ons, I'll switch to Chrome. I am using FF because I like the add-ons. If FF changed itself to not work with one of it's add-ons - it should then communicate to us, which add-on they are discriminating against and work with the developer to sort the problem out - as said it is since the FF update - FF has to address the problem and not expect me to waste hours in finding out what the problem is.

I have the same problem. I tried disabling extensions one by one and found that after disabling new tab home page this stopped but I had a new problem, the I am not able to go back to the previous page. I can only go forward. The back/forward button below the file in menu toolbar is greyed out. Any ideas?

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

On further attempts. I believe that my earlier post was not the correct description. What I have found is that when Firefox is closed with a web page open on its first tab, the next attempt to open Firefox will cause the symptoms that Lorraine was talking about earlier. After that back keys don't work. This is not an extension issue. I believe that this is a Firefox issue.