Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I stop Adobe Flash Player from crashing my computer whenever I play a flash video using Mozilla?

  • 1 பதிலளி
  • 41 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by AliceWyman

4enzic
4enzic
more options

Whenever I try to play a flash video my PC completely crashes or freezes.

Whenever I try to play a flash video my PC completely crashes or freezes.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

If Flash videos actually crash your entire computer, rather than causing Adobe Flash plugin has crashed - Prevent it from happening again notice, try this:

Turn off hardware acceleration in your Flash Player display settings (Right-click on any Flash video, click "Settings", select the Display tab and uncheck “Enable hardware acceleration".

Ref: http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

If you still have problems with Flash, try the troubleshooting suggestions here:

Flash Plugin - Keep it up to date and troubleshoot problems