firefox will not open unless all the icons are seperately on the desktop screen which is about 30 0dd icons and 10 folders. It will not even work when placed in one folder on the destop.
After installing Firefox, all icon appeared on the desktop screen. I put them in a folder but each time i try to open the program it says The application has failed to start because MOZCPP19.dll was not found or when that is out it will ask for nss3 and so on. When only the folders are away in a folder it opens but has no home page and does not function. For Firefox to be fully functional, everything downloaded must be visable on the desktop.
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I am an ordinary user and use FireFox on a Windows XP pro sp2 OS.
I can open and run FireFox by a variety of methods, and do not need to have any firefox: folders, files, or shortcuts on my Desktop unless I so wish.
I suspect you have a rather none standard installation. The quickest solution may well be to uninstall FireFox ( which you have presumably not been able to use anyway) and reinstall it. I would suggest; at least initially; you just use the standard default installation you are offered.
You will probably find this page of use, the Release Notes, it includes links for downloading FireFox, and has advice and information about installing and downloading.
I am sure you will have further questions when you try to install but click on the blue link above and look at that page and then post back again and I am sure someone will try to help you.
I am assuming that you are already on the Internet with a browser such as Internet Explorer, and a broadband connection, or are you trying to install from a CD or something that has a FireFox install file on it. (if so what are you using, and what is the version of firefox)