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the TOOLS menu & HELP menu are missing (not the whole bar)

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by the-edmeister

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

All Replies (1)

I suspect that you installed an extension that hides some menu items thru user settable preferences.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...