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SInce upgrading to Firefox 4 none of my web pages will down load unless I am movinh my mouse on the screen. Windows 7 operating system. This is not happening in IE

  • 3 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by the-edmeister

When I try to refresh the page or navigate to a new page/request pop up, nothing happens until I start to move my mouse and then the page downloads???? This is not happening in Internet Explorer and only started since downloading FF4

When I try to refresh the page or navigate to a new page/request pop up, nothing happens until I start to move my mouse and then the page downloads???? This is not happening in Internet Explorer and only started since downloading FF4

All Replies (3)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

I'm curious which add-on was causing that problem for you? Telling us which one it was might help another user.