Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updater not working

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by David McRitchie

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

All Replies (1)

Download the full version from http://www.mozilla.com and install it. The update is not working for you. It will take about the same time anyway.


Permission errors on Mac:
If you were getting permission errors on a Mac, download the latest Firefox version, then uninstall and reinstall Firefox. Do not remove your profile directories and files as they contain your settings, bookmarks, history, extensions, passwords, and cookies.

In fact don't let Firefox be started for you. Exit the install, and start Firefox in the normal manner so you don't inadvertently create a new profile.

David McRitchie மூலமாக திருத்தப்பட்டது