Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After installing 'downloadhelper' the logo appears but no arrow! how do I rectify?Ihave recently upgraded to fire fox '5'

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

When watching a video I go to the red,blue and yellow ball logo to download but no arrow appears as indicated on the help video on your add on web page I think it was posted by darkjoka or something similar. He did emphasize that it was the arrow not the three balls logo ,all that happens is a box appears showing various sites and their popularity great but that doesn't interest me Ijust want it to do what is say's on the 'can'.

When watching a video I go to the red,blue and yellow ball logo to download but no arrow appears as indicated on the help video on your add on web page I think it was posted by darkjoka or something similar. He did emphasize that it was the arrow not the three balls logo ,all that happens is a box appears showing various sites and their popularity great but that doesn't interest me Ijust want it to do what is say's on the 'can'.

All Replies (1)

Did you update to the latest 4.9.3 version?

If that didn't help then try "Reset toolbars and controls" on the Safe mode start window. See also: