Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

back and foward buttons have been working intermittently for a week.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by roitz

As of the past few days, the back and forward buttons at the top left of the screen have been working just once in a while. There is now an orange box that says "Firefox" with a drop down at the extreme top left and when that is there these buttons don't work. I think it started after an auto update but I have been trying to download the latest versions of Firefox and it hasn't solved the problem. Yesterday back/forward worked, today no. Any ideas? Can I download an earlier version of Firefox to get these to work? It is hard to browse if you cant use the back/forward buttons.

As of the past few days, the back and forward buttons at the top left of the screen have been working just once in a while. There is now an orange box that says "Firefox" with a drop down at the extreme top left and when that is there these buttons don't work. I think it started after an auto update but I have been trying to download the latest versions of Firefox and it hasn't solved the problem. Yesterday back/forward worked, today no. Any ideas? Can I download an earlier version of Firefox to get these to work? It is hard to browse if you cant use the back/forward buttons.

All Replies (2)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


See also:

Thanks Cor-el. But I am still having problems. Yesterday I could use my back/forward buttons on the original Mozilla web page I opened, but not if I opened multiple pages. Tabs on the original page worked fine too.

Today - no. No back/forward buttons on anything. I don't understand it, or why it works one day and does not the next.