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Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by knorretje

I've been having problems with Firefox hanging up and "not responding". I went to safe mode and disabled extensions, but when i went to restart, it started crashing and now won't open at all

I've been having problems with Firefox hanging up and "not responding". I went to safe mode and disabled extensions, but when i went to restart, it started crashing and now won't open at all

All Replies (2)

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-305ba9b9-3464-4fc8-8fad-99bfb2111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.