Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded new 8.1 version but won't let me "apply" says don't have sufficent previledges?

  • 2 பதிலளிப்புகள்
  • 80 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by Susan

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

After downloading the new version of firefox 8.1 could not follow the next 2 steps. When Drag fox to the applications icon when prompted clicked replace existing version, but then prompt says cannot do it because I don't have sufficent previledges. How can i complete download of the new version of firefox.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Read this answer in context 👍 2

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Thanks!! cor-el I now have the updated version.