Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I type in a url, the enter key is not recognised so site wont load

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by cor-el

When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 2

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).