Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Help/About says Firefox version is 9.0.1 -- you say I haver 3.6.10?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by nan47

I am getting this message Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox from mozilla.org/firefox. However, Help says I have 9.0.1 version -- So why does firefox still think I have the 3.6.10 version?

I am getting this message Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time. Please download and install the latest version of Firefox from mozilla.org/firefox. However, Help says I have 9.0.1 version -- So why does firefox still think I have the 3.6.10 version?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your UserAgent string in Firefox is messed up by another program that you installed, and is locked on the old 3.6.10 version.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 👍 0

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your UserAgent string in Firefox is messed up by another program that you installed, and is locked on the old 3.6.10 version.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Thank you The-edmeister -- easy directions. Problem resolved.