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Another Web Site keeps loading and interupting the site I am on. How do I stop this from happening?

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  • Last reply by rbillings

when I am on Facebook.com H&R Block and a web page for downloading Smiley Icons keep loading without my consent and I need to know how to stop this from happening. When on Facebook and playing games I keep losing credits. Please help me with this problem.

when I am on Facebook.com H&R Block and a web page for downloading Smiley Icons keep loading without my consent and I need to know how to stop this from happening. When on Facebook and playing games I keep losing credits. Please help me with this problem.

All Replies (1)

Hi dvinson- If you are getting repeated unwanted windows opening with advertisements on them, it is likely you have some malware installed. This Support article will help you identify and resolve malware issues:

Troubleshoot Firefox issues caused by malware

Hope that helps!