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i get a blank page and other parts don't work.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by cor-el

i get a blank page going home says url not valid and cannot be loaded never remember history doe's not work

i get a blank page going home says url not valid and cannot be loaded never remember history doe's not work

All Replies (1)

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Package) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).


  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll

(please do not comment in bug reports)