Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cursor arrow does not become hand-with-finger over some links.

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by SafeBrowser

Recently, on some web pages, the arrow cursor doesn't become a pointing finger when placed over a link on a web page. Usually these are links at the top of the screen. If I try to right-click to open the link, the "open" is gray (inactive). For instance, on the current Firefox page, I cannot click on the Sign Out, Inbox, Other Applications, etc. I cannot click on the Search Firefox Help display.

However, I can click on the Features, Mobile, Add-ons, etc. at the bottom of the screen.

Recently, on some web pages, the arrow cursor doesn't become a pointing finger when placed over a link on a web page. Usually these are links at the top of the screen. If I try to right-click to open the link, the "open" is gray (inactive). For instance, on the current Firefox page, I cannot click on the Sign Out, Inbox, Other Applications, etc. I cannot click on the Search Firefox Help display. However, I can click on the Features, Mobile, Add-ons, etc. at the bottom of the screen.

All Replies (1)

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.

If that does not solve the problem:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: