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Firefox crashes when I open some sites or when downloading or uploading files

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

All my plug-ins are updated; I'm have Windows XP SP3; crash reports have been submitted to Mozilla. Crash happens once every two days; sometimes twice. Here's a copy of the latest crash report.

I'd appreciate any help. Many thanks!

All my plug-ins are updated; I'm have Windows XP SP3; crash reports have been submitted to Mozilla. Crash happens once every two days; sometimes twice. Here's a copy of the latest crash report. I'd appreciate any help. Many thanks!

All Replies (2)

This is probably java crashing, do you need java, and is that up-to-date.


You can also try to disable the Java Quick Starter extension.

  • Tools -> Add-ons -> Extensions
  • Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)