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Why does my Firefox keeps glitching, whiting out and blacking out whenever I do anything?

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  • Last reply by user633449

webowers
webowers
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My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

My Firefox browser blacks out and whites out when I do any functions within the browser, whether it be going through the bookmarks, scrolling a page, browsing the top menu, or typing. It also puts lines and glitchy graphics throughout the page when I am scrolling. I'm not sure why this is happening, and I tried reinstalling Firefox and it continues to create these problems.

All Replies (2)

Vivek
Vivek
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Hi,

You can try to deselect Use hardware acceleration when available in Tools (Alt + T) > Options > Advanced > General. Options > Advanced

Options

Hardware Acceleration

user633449
user633449
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Also, try to start Firefox up in Safe Mode, that will help determine if it is an add-on or customization that could be causing the problem.

If disabling Hardware acceleration works, then try to update your graphics driver (instructions are at https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers)