Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

drop down arrow at end of URL won't display recent websites

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by cor-el

Using a MAC and just "upgraded" to Firefox 15.0.1. Previously, I was able to quickly select a website frequently used, such as facebook, simply by selecting the drop down arrow at the far right end of the URL line. Now when I select the drop down arrow or attempt to "star" a website, it simply blinks at me but doesn't drop down to display the previously and frequented sites for selection.

Using a MAC and just "upgraded" to Firefox 15.0.1. Previously, I was able to quickly select a website frequently used, such as facebook, simply by selecting the drop down arrow at the far right end of the URL line. Now when I select the drop down arrow or attempt to "star" a website, it simply blinks at me but doesn't drop down to display the previously and frequented sites for selection.

All Replies (2)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

You can check the urlbar.* prefs on the about:config page and reset all bold user set urlbar.* prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • browser.urlbar.maxRichResults

You can also check for problems with the preferences and if necessary rename or delete the prefs.js file and a possible user.js file to reset all prefs.