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when I try to update firefox to the latest version, it comes up with a corrupt file error and won't install. Same for adobe flash player.

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  • Last reply by cor-el

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

All Replies (1)

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.