Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I synced firefox information to the servers and exchanged my laptop. How can I get the new laptop to sync with my firefox data?

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by the-edmeister

coolheat
coolheat
more options

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

I want to get my firefox sync data on my laptop. However, I haven't paired this device, I just have my information on the firefox servers under my account. How can I get the sync info on this new laptop?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

If you don't have a 2nd device available which is already setup with your Sync account, pairing can't be done.

In order to set up a new device when you can't "pair", you need three things; the user account name (email address used), the password for the account, and the Sync Key.

If you didn't make a copy of the Sync Key as prompted at the end of the Sync set up process, you can't successfully setup a new device and won't be able to recover your data.