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my firefox wants to update. It says its connecting to server, but never does. What is the problem

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  • Last reply by Wesley Branton

firefox wants to do an update. When ok'd, firefox says connecting to server. I never does connect. Just keeps saying connecting to server

firefox wants to do an update. When ok'd, firefox says connecting to server. I never does connect. Just keeps saying connecting to server

All Replies (3)

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Try the following:

  1. Go to about:config in Firefox
  2. Locate the string app.update.channel
  3. Ensure that the value of this string is release

Please report back soon.

You can manually install the most recent version of Firefox from the Mozilla website if you wish to update as soon as you can.