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As soon as I open Firefox, wheel infinitely spins until I force quit. What do I do? ??

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

As soon as I open Firefox and my homepage (Google) loads, the spinning wheel starts and never stops. I can't reset Firefox because the wheel starts before I can click Help. This has never happened before. I haven't updated or installed anything new that might interfere. Now I can't use Firefox. Safari works fine but all my stuff is in Firefox. Should I uninstall Firefox and reinstall it? Will I lose my bookmarks, passwords, etc?

As soon as I open Firefox and my homepage (Google) loads, the spinning wheel starts and never stops. I can't reset Firefox because the wheel starts before I can click Help. This has never happened before. I haven't updated or installed anything new that might interfere. Now I can't use Firefox. Safari works fine but all my stuff is in Firefox. Should I uninstall Firefox and reinstall it? Will I lose my bookmarks, passwords, etc?

All Replies (1)

You can try to launch Firefox via a terminal window and add about:blank to the command line after the path to the Firefox application.

You can also try to create a user.js file in the Firefox profile folder to override the current home page.

user_pref("browser.startup.homepage", "about:blank");

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

The prefs.js file and the user.js file are located in the Firefox profile folder, see Modifying preferences: