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pdf file is send as attachment with mail,but file is not open into receiption mail account

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by Matt

we have use thunderbird as mail client,user is send mail to thundrbird or msoutlook client. In mail attach PDF file to recipient.Recipient is not able to open pdf file show error"Adobe could not open.....".

we have use thunderbird as mail client,user is send mail to thundrbird or msoutlook client. In mail attach PDF file to recipient.Recipient is not able to open pdf file show error"Adobe could not open.....".

All Replies (3)

Do you have Adobe Reader installed?

yes, adobe reader is install both side

See the steps to fix the issue here https://getsatisfaction.com/mozilla_messaging/topics/why_does_thunderbird_corrupts_pdf_file_attachments#reply_4197276

Config editor article here if needed https://support.mozilla.org/en-US/kb/config-editor

Tools menu can by "discovered" if missing by pressing Alt+T