Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Body of mail from some senders doesn't appears

  • 6 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by DrissBel

Dears All,

I'm using Thunderbid 24.4.0.

Actually, I receive some emails but the body doesn't appears. It is seems to be empty but it is not. this emails came from the same senders. the other fields appears (sender, receivers, subject, ....)

Thanks for your help,

Best regards

Dears All, I'm using Thunderbid 24.4.0. Actually, I receive some emails but the body doesn't appears. It is seems to be empty but it is not. this emails came from the same senders. the other fields appears (sender, receivers, subject, ....) Thanks for your help, Best regards

தீர்வு தேர்ந்தெடுக்கப்பட்டது

What do you see in the source?

Read this answer in context 👍 0

All Replies (6)

Try to view the message in HTML.

Hi Christ1,

Sorry but I tried to view it in HTML or in Text format, but nothing appears. However, the source code of the mail is not empty.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

What do you see in the source?

The body of the message ... See bellow an extract: //////////////////////////////////////////////////////////////////////////////////////////////////


=_Part_380848_557392185.1395919668760

Content-Type: multipart/alternative; boundary="----=_Part_380849_570761733.1395919668760"


=_Part_380849_570761733.1395919668760

Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Hello,

Search for solution button is to create a new search object related with=20 Incident to search. Once the object is created, it can get better search=20 performance and results. That's why only the users having the insert option= =20 for Incident can do this.

/////////////////////////////////////////////////////////////////////////////////////////

Very good ! it works.

Thanks a lot.