New firefox install. Setting up sync, used correct email but wrong password. New account was created. How do I get sync from the old account?
I did a re-install of Firefox. When setting up the sync, I accidentally created a new account on the e-mail I was using for sync. The system did not prompt me that this account is already in use. Now there is a new sync data set up on this account.
How can I access the sync data that was previously linked to this e-mail address?
All Replies (3)
This is the proper method to update your Sync account for the new Sync, aka FxA. https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync
Unfortunately the data in the old version of that account was overwritten when you accidentally created a new account using the same "username" / email address.
Are you certain that you used the same exact email address?
Yes, used the exact same e-mail address and gave a different password. When my settings didn't come back, checked the password and realized I had set it up with a different one, but I couldn't access the old account as it had the exact same e-mail.
this problem same with me, i change my computer because my old computer is damaged i want to sign my old sync but i receive " unknown account " then i create a new sync,but my old sync is not back can i get my old sync?
sorry if my english so bad thank you