Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue with JavaScript

I keep on getting some popup messages saying that there is some illegal operation with Javascript.

I keep on getting some popup messages saying that there is some illegal operation with Javascript.

All Replies (4)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Ok. I entered safe mode, the problem is gone. But I cant use my add ons now, and I have a few important ones i need to use,

Go to your add-ons page and disable some of your add-ons. Then restart. If there is still a problem, disable more of them. Once the problem is gone, you will know what group the problem is in.

Also;

Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration. Then restart.

And/or, if you can relay the error message in more detail, perhaps it will track down the culprit.

If the details are hard to capture and type, you could grab a screen shot. Please delete any confidential information from the image before posting.

This article might help: How do I create a screenshot of my problem?