Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just received a Software Update popup for 30.0. Strongly recommended you apply this update ASAP. Is this real or a scam? Should I or should I NOT ?

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Moziladummy

I know FireFox is supposed to update automatically. So when I received a popup that says

"Software Update" at the top in the blue bar, 

then in the white bar just beneath it, it says, "Update Available"

and then in the body of the message. it says

"A security and stability update for Firefox is available:" "Firefox 30.0" "It is strongly recommended that you apply this update for Firefox as soon as possible. "

"View more Information about this update" and when I do it shows a firefox eating bugs and reports too many bugs for the computer to show them all.

At the bottom are two boxes: One says 'Ask Later' The other box says 'Update Firefox'

I am suspicious of this popup. Should I do anything about this supposed "update" ?

I know FireFox is supposed to update automatically. So when I received a popup that says "Software Update" at the top in the blue bar, then in the white bar just beneath it, it says, "Update Available" and then in the body of the message. it says "A security and stability update for Firefox is available:" "Firefox 30.0" "It is strongly recommended that you apply this update for Firefox as soon as possible. " "View more Information about this update" and when I do it shows a firefox eating bugs and reports too many bugs for the computer to show them all. At the bottom are two boxes: One says 'Ask Later' The other box says 'Update Firefox' I am suspicious of this popup. Should I do anything about this supposed "update" ?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Firefox 30 was just released today, so you do need to update. It looks like you went to this page, http://www.mozilla.org/en-US/firefox/30.0/releasenotes/, which just explains the changes in Firefox 30.

Read this answer in context 👍 2

All Replies (5)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Firefox 30 was just released today, so you do need to update. It looks like you went to this page, http://www.mozilla.org/en-US/firefox/30.0/releasenotes/, which just explains the changes in Firefox 30.

Tyler, the description does not seem to match the page you linked to.


Moziladummy

I don't suppose you happen to have taken screen shots of what you saw.

"View more Information about this update" and when I do it shows a firefox eating bugs and reports too many bugs for the computer to show them all. 

Is that at slightly exaggerated description of what you saw because I too would worry it was a scam or malware.

UPDATE OK I understand now what you were looking at.

John99 மூலமாக திருத்தப்பட்டது

John, the Dino head eating bugs is what you see if you go to the complete list of changes... Its the standard BMO search animation

OK Thanks, understood now.

Thanks, Tyler and John. I'm just a not-very-computer-savvy person, who is still using XP and can't afford the new hardware to update to Windows 8 yet (my PC and Laptop are more than five years old) . So I appreciate your input to allay my suspicions.