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Tried to sync bookmark with old sync without old device, not successful

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 32 views
  • Last reply by user633449

So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device.

is that true? I am crying so hard...T.T

thanks in advance!

So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device. is that true? I am crying so hard...T.T thanks in advance!

All Replies (5)

Sorry, that is true.

The Recovery Key was used as the encryption key for Sync while the user data is off their devices; change it and the user data can't be decrypted.

T.T i just dont get why the key generated with the "i lost my old device" thing didn't work............. so saadddddddd

but thanks..T.T

In what way did the computer crash?

Did that make it necessary to reinstall Windows or even get a new hard drive?


the hard drive was replaced but i assume it was no different than when i reinstalled the system to factory default in terms of syncing?

Just two FYIs

  • Your Firefox is out of date, update to Firefox 30.
  • Firefox Sync never was intended to be a backup system, and shouldn't be used as such,