Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WHY DOESNT KEY BOARD EXPRESS WORK ANY MORE WITH FIREFOX?? I HOST TOURS AND NOW IT DOESNT WORK AT ALL I HAVE TO USE CROME FOR THEM TO WORK>>

I USE KEY BOARD EXPRESS TO RUN TOURS FOR A GIN LEAGUE I BELONG TO. AS A HOST FOR GIN GAMES I USE THIS TO RUN MY RULES ECT FOR THE GAMES I AM SETTING. ALL WORKED WELL UNTIL LAST WEEK I CANT USE THEM BECAUSE THEY DONT WORK. IN ORDER FOR THEM TO WORK I HAVE TO USE CROME. WHY DOESNT MY MICROS WORK ANYMORE ???

I USE KEY BOARD EXPRESS TO RUN TOURS FOR A GIN LEAGUE I BELONG TO. AS A HOST FOR GIN GAMES I USE THIS TO RUN MY RULES ECT FOR THE GAMES I AM SETTING. ALL WORKED WELL UNTIL LAST WEEK I CANT USE THEM BECAUSE THEY DONT WORK. IN ORDER FOR THEM TO WORK I HAVE TO USE CROME. WHY DOESNT MY MICROS WORK ANYMORE ???

All Replies (2)

First, just a note that writing in all caps is considered shouting. Please don't shout at the volunteers.

Can you give me an example of one or two of the macros that aren't working?

Does Firefox not respond at all, or is the wrong thing happening in Firefox?


Does Keyboard Express run purely externally (just sends hotkeys to Firefox) or does it have an add-on? You can check to make sure any add-ons are enabled on the Add-ons page. Here's how:

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

(1) In the left column, click Plugins.

If anything here is related to Keyboard Express, trying change it from "Ask to Activate" to "Always Activate". This might not take full effect until the next time you exit and start Firefox up again.

(2) In the left column, click Extensions.

If an extension is disabled, it appears at the end of the list on a gray background. If you find one related to Keyboard Express, you can use the Enable button to re-enable it. If Firefox will not allow that, you may need to update the extension.

Thank you for your message that checking that any relevant plugins and extensions are enabled didn't help.

Can you give me an example of one or two of the macros that aren't working?

Does Firefox not respond at all, or is the wrong thing happening in Firefox?