Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having issues on a main page of a website when I click to follow another site, I get this; Bad Request Your browser sent a request that this server could n

  • 5 பதிலளிப்புகள்
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

I am having issues on a main page of a website when I click to follow another site, I get this; Bad Request Your browser sent a request that this server could not understand.

Reference #7.6ccc22ae.1411091381.0

I am having issues on a main page of a website when I click to follow another site, I get this; Bad Request Your browser sent a request that this server could not understand. Reference #7.6ccc22ae.1411091381.0

All Replies (5)

This issue can be caused by corrupted cookies.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Ok I take those steps and it works the first time and after that it goes back to the same issue. Could it be a bug in the system?

Ok I take those steps and it works the first time and after that it goes back to the same issue. Could it be a bug in the system? thanks.....

Ok I take those steps and it works the first time and after that it goes back to the same issue. Could it be a bug in the system?

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window