Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't part of this website function? They do in IE 11.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by firefoxgreg66

Try opening the website below. Go down to comments sections and try the "best rated" and "worse rated" tabs. For me they don't function; nothing happens. They do function in IE 11 though. Thanks!

http://www.dailymail.co.uk/sport/football/article-2783366/Roy-Keane-book-review-The-manner-Manchester-United-departure-stayed-emotional-ties-Cold-faced-Corkman-shows-insecurity-peculiar-need-please.html

Try opening the website below. Go down to comments sections and try the "best rated" and "worse rated" tabs. For me they don't function; nothing happens. They do function in IE 11 though. Thanks! http://www.dailymail.co.uk/sport/football/article-2783366/Roy-Keane-book-review-The-manner-Manchester-United-departure-stayed-emotional-ties-Cold-faced-Corkman-shows-insecurity-peculiar-need-please.html

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Works fine here with Firefox 32

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Works fine here with Firefox 32

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Thank you for your help. The privacy-related add-on, Disconnect, was causing the problem. After much trial and error I determined (1) the icons for the advertising and analytics categories had to be "grey" (i.e., off); and (2), Taboola (advertising) and comScore (analytics) couldn't be checked or the comment-sorting tabs on the subject website wouldn't function. Thanks again.