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Unable to send messages

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by nickybear

Why am I receiving this error message when trying to send messages?: An error occurred sending mail: The mail server sent an incorrect greeting: out.ipsmtp4nec.opaltelecom.net.

Why am I receiving this error message when trying to send messages?: An error occurred sending mail: The mail server sent an incorrect greeting: out.ipsmtp4nec.opaltelecom.net.

All Replies (2)

Check with your mail provider (Opaltelecom?) for the correct outgoing SMTP name and settings. The one you gave is unusual for an SMTP server.

Thanks duggabe. It seems opaltelecom is affiliated with talk talk. I'll contact them for the settings.