We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lastest Flash (16.0.0.305) is installed but Firefox still says I need Flash for most videos. Why?

cgartist7
cgartist7
more options

I have installed flash multiple times, restarted Firefox, and everything I can think of but every time I come to a page that uses flash player it STILL Says I need Flash player to see the video or whatever is using flash. This has been going on for a while now since the last Firefox update.

I have installed flash multiple times, restarted Firefox, and everything I can think of but every time I come to a page that uses flash player it STILL Says I need Flash player to see the video or whatever is using flash. This has been going on for a while now since the last Firefox update.

All Replies (2)

cgartist7
cgartist7 கேள்வியின் உரிமையாளர்
more options

Correction: My Shockwave plugin is v17.0.0.134. whenever flash on a site comes up it asks for v 10.2 or higher. (pretty sure 17 is higher).

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

In your More System Details, there is a mystery line that just says "Flash" while the official line says "Shockwave Flash". Could you use by test page to generate a list of the full information for each plugin so it's easier to figure out which one is the stranger?

http://dev.jeffersonscher.com/jstest.asp

Scroll down a bit to the plugin list. It's the "Description" line that will say just "Flash". What is the name of the plugin?