Firefox crashes
Dear sir I am suffering from mozilla crashes always I am using version 36.0.4 new version eventhow i am getting the same ple help me
All Replies (4)
The newest version is actually 37.0.1 ,try that
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
ubmitted Crash Reports Report ID Date Submitted b8541b24-bc63-4ba3-884f-183978997b2e 4/4/2015 1:03 PM a97f3a1e-4123-4ddd-9e66-e0180f3c40ba 4/4/2015 1:01 PM 34003076-33d5-49fe-bbcd-c6131bac7568 3/28/2015 12:18 PM 3be88b82-20a1-4e5d-83d5-e1bedd357cfd 3/28/2015 12:17 PM 6d0b23fd-42ca-4594-b251-1abfaa1dd931 3/18/2015 10:05 PM cac5241d-cd81-439a-a02c-8555906c77a1 3/11/2015 4:00 PM 2be4475a-ea43-4b06-b2ba-ace059beb32c 3/11/2015 3:54 PM a95d921f-b311-435a-9964-8c6c065ab925 3/11/2015 3:42 PM
Note that the crash reports you posted do not have a bp- prefix that indicates that they have been submitted to the Mozilla reakpad server. If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).