Thunderbird Constantly Freezes, Usually When Sending

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Last reply by Wayne Mery

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6/4/15, முற்பகல் 5:04

I too am having issues with Thunderbird freezing up. It usually happens when sending emails, but it does also happen randomly, too. This last time it froze, I clicked on the "details" link and this was the message that appeared:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	thunderbird.exe
 Application Version:	31.6.0.5567
 Application Timestamp:	55199803
 Hang Signature:	5dc0
 Hang Type:	134217728
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Hang Signature 1:	5dc0c02e6d53d69eebaab8b143ba1d64
 Additional Hang Signature 2:	f0b8
 Additional Hang Signature 3:	f0b85f1d8aad53844872c814d661f298
 Additional Hang Signature 4:	5dc0
 Additional Hang Signature 5:	5dc0c02e6d53d69eebaab8b143ba1d64
 Additional Hang Signature 6:	f0b8
 Additional Hang Signature 7:	f0b85f1d8aad53844872c814d661f298

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

I'm not really sure what all that means, but if someone could help me figure out this on-going problem, I'd really appreciate it. I'm using Windows 8.1 and AVG antivirus, if that helps. Thanks in advance.

David

I too am having issues with Thunderbird freezing up. It usually happens when sending emails, but it does also happen randomly, too. This last time it froze, I clicked on the "details" link and this was the message that appeared: Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: thunderbird.exe Application Version: 31.6.0.5567 Application Timestamp: 55199803 Hang Signature: 5dc0 Hang Type: 134217728 OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Hang Signature 1: 5dc0c02e6d53d69eebaab8b143ba1d64 Additional Hang Signature 2: f0b8 Additional Hang Signature 3: f0b85f1d8aad53844872c814d661f298 Additional Hang Signature 4: 5dc0 Additional Hang Signature 5: 5dc0c02e6d53d69eebaab8b143ba1d64 Additional Hang Signature 6: f0b8 Additional Hang Signature 7: f0b85f1d8aad53844872c814d661f298 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=280262 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt I'm not really sure what all that means, but if someone could help me figure out this on-going problem, I'd really appreciate it. I'm using Windows 8.1 and AVG antivirus, if that helps. Thanks in advance. David