Firefox will always crash it seems. Take care of it...
Here is the COPY-TO-CLIPBOARD information.
Do something about this, it is unacceptable to have a crash every few hours. No it is NOT my hardware, I did a completely New PC build using no old components, this has been going on for at least 2 years.
Application Basics
Name: Firefox Version: 37.0.2 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
Report ID: bp-fcd9ae5e-ca56-40c0-b1f7-09df62150427 Submitted: 9 hours ago
Report ID: bp-e12fa83e-77b4-469a-b7cd-a51db2150427 Submitted: 19 hours ago
Report ID: bp-721a7d17-92ff-4f8d-9254-5fbbb2150426 Submitted: 1 day ago
Report ID: bp-4a392fff-23b6-4f54-b619-599522150426 Submitted: 2 days ago
Report ID: bp-b0af12d4-8cc6-4482-9ccc-ba03d2150425 Submitted: 2 days ago
Report ID: bp-e35cecbd-6b8d-4776-90b9-cfb322150425 Submitted: 3 days ago
All Crash Reports (including 3 pending crashes in the given time range)
Extensions
Name: Adblock Plus Version: 2.6.9 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: LastPass Version: 3.1.1 Enabled: true ID: support@lastpass.com
Graphics
Adapter Description: NVIDIA GeForce GTX 750 Ti Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 Device ID: 0x1380 DirectWrite Enabled: false (6.2.9200.16492) Driver Date: 4-8-2015 Driver Version: 9.18.13.5012 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 37533842 Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 750 Ti Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150415140819 browser.startup.homepage_override.buildID: 20150415140819 browser.startup.homepage_override.mstone: 37.0.2 dom.mozApps.used: true extensions.lastAppVersion: 37.0.2 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true media.gmp-gmpopenh264.lastUpdate: 1426308333 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1430143117 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1430108028 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Epson_Stylus_NX330(Network).print_bgcolor: false print.printer_Epson_Stylus_NX330(Network).print_bgimages: false print.printer_Epson_Stylus_NX330(Network).print_colorspace: print.printer_Epson_Stylus_NX330(Network).print_command: print.printer_Epson_Stylus_NX330(Network).print_downloadfonts: false print.printer_Epson_Stylus_NX330(Network).print_duplex: 1515870810 print.printer_Epson_Stylus_NX330(Network).print_edge_bottom: 0 print.printer_Epson_Stylus_NX330(Network).print_edge_left: 0 print.printer_Epson_Stylus_NX330(Network).print_edge_right: 0 print.printer_Epson_Stylus_NX330(Network).print_edge_top: 0 print.printer_Epson_Stylus_NX330(Network).print_evenpages: true print.printer_Epson_Stylus_NX330(Network).print_footercenter: print.printer_Epson_Stylus_NX330(Network).print_footerleft: &PT print.printer_Epson_Stylus_NX330(Network).print_footerright: &D print.printer_Epson_Stylus_NX330(Network).print_headercenter: print.printer_Epson_Stylus_NX330(Network).print_headerleft: &T print.printer_Epson_Stylus_NX330(Network).print_headerright: &U print.printer_Epson_Stylus_NX330(Network).print_in_color: true print.printer_Epson_Stylus_NX330(Network).print_margin_bottom: 0.5 print.printer_Epson_Stylus_NX330(Network).print_margin_left: 0.5 print.printer_Epson_Stylus_NX330(Network).print_margin_right: 0.5 print.printer_Epson_Stylus_NX330(Network).print_margin_top: 0.5 print.printer_Epson_Stylus_NX330(Network).print_oddpages: true print.printer_Epson_Stylus_NX330(Network).print_orientation: 0 print.printer_Epson_Stylus_NX330(Network).print_page_delay: 50 print.printer_Epson_Stylus_NX330(Network).print_paper_data: 1 print.printer_Epson_Stylus_NX330(Network).print_paper_height: 11.00 print.printer_Epson_Stylus_NX330(Network).print_paper_name: print.printer_Epson_Stylus_NX330(Network).print_paper_size_type: 0 print.printer_Epson_Stylus_NX330(Network).print_paper_size_unit: 0 print.printer_Epson_Stylus_NX330(Network).print_paper_width: 8.50 print.printer_Epson_Stylus_NX330(Network).print_plex_name: print.printer_Epson_Stylus_NX330(Network).print_resolution: 1515870810 print.printer_Epson_Stylus_NX330(Network).print_resolution_name: print.printer_Epson_Stylus_NX330(Network).print_reversed: false print.printer_Epson_Stylus_NX330(Network).print_scaling: 1.00 print.printer_Epson_Stylus_NX330(Network).print_shrink_to_fit: true print.printer_Epson_Stylus_NX330(Network).print_to_file: false print.printer_Epson_Stylus_NX330(Network).print_unwriteable_margin_bottom: 0 print.printer_Epson_Stylus_NX330(Network).print_unwriteable_margin_left: 0 print.printer_Epson_Stylus_NX330(Network).print_unwriteable_margin_right: 0 print.printer_Epson_Stylus_NX330(Network).print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1429309320
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSMIME Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSSL Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSUTIL Expected minimum version: 3.17.4 Version in use: 3.17.4
Experimental Features
All Replies (4)
Hi,
The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.
If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.
The crash report flagged these programs;
Signature JS JavaScript
lpxpcom.dll = LastPass
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
==========
Signature RuleHash
lpxpcom.dll / nvwgf2umx.dll
==============
Signature nsBlockFrame
lpxpcom.dll / nvwgf2umx.dll
The crash reports show a new type of bug.
Check Lastpass for updates. If there is still a problem, disable it.
Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Ive already done firefox completely vanilla aka bare with no extension it still had same result. Its nothing to do with m GFX card as ive already uninstalled reinstalled the drivers clean install. I dunno what the cause is but as you see in the crash log its annoying.
this community supprt thing is cute N all, but why the hell cant i get Mozilla's support on this issue?
stankin said
This community support thing is cute N all, but why the hell cant i get Mozilla's support on this issue?
We are 'Mozilla support'.
Have you disabled LastPass? It is known to cause issues.
What were you doing when the crashes happen? What site(s)? Was there heavy use of the CPU? Anything else you can share?
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems? Then restart Firefox.