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netflix.com buttons will not display correctly, how do I fix this?

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  • Last reply by guigs

Badsteel
Badsteel
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Almost all of the buttons on netflix.com will not display correctly. They show up as a box with 4 numbers inside. This seems to be the only website that is affected. It happened after an update a few weeks ago and won't go away. The issue only affects firefox as all other browsers on my computer display netflix.com buttons correctly.

Almost all of the buttons on netflix.com will not display correctly. They show up as a box with 4 numbers inside. This seems to be the only website that is affected. It happened after an update a few weeks ago and won't go away. The issue only affects firefox as all other browsers on my computer display netflix.com buttons correctly.

All Replies (1)

guigs
guigs
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.