Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Group e-mails no longer work

  • 5 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 27 views
  • Last reply by Marje

I have been sending out e-mails to a Group for years. But now, possibly since the latest update of Thunderbird (now 38.1.0), the names of the Group do not appear when selected, and I get an error message telling me that <name of group> is not a valid e-mail.

I resorted to opening the Group in my Address book, and selecting Write, but this puts each name into a separate "To" field. In order to change them all to "Bcc", I had to change each one individually.

Any ideas?

I have been sending out e-mails to a Group for years. But now, possibly since the latest update of Thunderbird (now 38.1.0), the names of the Group do not appear when selected, and I get an error message telling me that <name of group> is not a valid e-mail. I resorted to opening the Group in my Address book, and selecting Write, but this puts each name into a separate "To" field. In order to change them all to "Bcc", I had to change each one individually. Any ideas?

All Replies (5)

tried using the contact side bar in the compose window. F9 toggles it.

Matt said

tried using the contact side bar in the compose window. F9 toggles it.

This is how I've been doing it all along, but now when I select a Group, the e-mails in that Group are not displayed and it can't be sent.

I suspect that your Mailing List is corrupted, which is something that happens rather too often in Thunderbird.

I'd suggest, reluctantly, that you create a new Mailing List. You may be able to drag-and-drop the members of the old list into the new, so it may not require very much work.

There are add-ons that let you set all correspondents named in a message at once, so you can set them all to Bcc: collectively. Or there is an add-on called UseBccInstead, which at some threshold number of correspondents warns you and can then switch them all over to Bcc.

I don't use Mailing Lists very often myself. I don't like not being able to see the names of individual correspondents. I also find that they are fragile and break too easily. If your use is occasional and doesn't require the use of a large number of addressees (approximately 60) , then you may find that either of these add-ons gives you a smoother ride.

Zenos said

I suspect that your Mailing List is corrupted, which is something that happens rather too often in Thunderbird. I'd suggest, reluctantly, that you create a new Mailing List. You may be able to drag-and-drop the members of the old list into the new, so it may not require very much work. There are add-ons that let you set all correspondents named in a message at once, so you can set them all to Bcc: collectively. Or there is an add-on called UseBccInstead, which at some threshold number of correspondents warns you and can then switch them all over to Bcc. I don't use Mailing Lists very often myself. I don't like not being able to see the names of individual correspondents. I also find that they are fragile and break too easily. If your use is occasional and doesn't require the use of a large number of addressees (approximately 60) , then you may find that either of these add-ons gives you a smoother ride.

Thank you, it looks as if that's what I'll have to do, unless anyone comes up with a simpler solution. The next time I want to send to the Group will be at the end of next week, so I'll try it and let you know if it works.