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Since Windows 10 Upgrade, Firefox is crashing my laptop (Display Driver Stopped Responding)

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  • Last reply by guigs

oscarfarfan
oscarfarfan
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Since I upgraded to Windows 10 from Windows 7 every time I open Mozilla, screen starts flickering and I get a error message saying "Display driver stopped responding and has recovered - Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered". It does this so often real quick that laptop eventually crashes. I cannot try to make any changes to settings because it starts flickering. I tried uninstalling and reinstalling Mozilla but get the same problem.

Since I upgraded to Windows 10 from Windows 7 every time I open Mozilla, screen starts flickering and I get a error message saying "Display driver stopped responding and has recovered - Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered". It does this so often real quick that laptop eventually crashes. I cannot try to make any changes to settings because it starts flickering. I tried uninstalling and reinstalling Mozilla but get the same problem.

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guigs
guigs
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It may be that the website for your graphics driver has an updated version that might not be automatically detected. However starting Firefox in Safe Mode would disable hardware acceleration so that these changes can be made and ideally to prevent the freezing: