Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded 38.2.0 but it gets hung up "(Not Responding)" downloading emails in "important". Reinstalling did not fix Error message Apphang B1.

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by mariannefitzgerald

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

Wayne Mery மூலமாக திருத்தப்பட்டது

All Replies (3)

Is "important" a folder you created, or a gmail folder?

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

"Important" is an artifact of gmail, not a folder I created.

mariannefitzgerald said

I can't use Thunderbird 38.2.0 on my PC because it continually is "not responding". Windows cannot resolve the problem. The problem code is AppHang B1. When I close the program and re-open it, I receive messages, but once it starts downloading messages in "important" it freezes up.

I went into Gmail settings and removed the importance markers and it solved the problem of Thunderbird getting hung up. I still don't understand why I had the issues after Monday's Thunderbird update (and not before) but at least it's working now.