Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

File folder show new messages, but there are no new messages in the folder

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by christ1

I have used the filters to set up file folder titled application, which I have been using for several months now all of a sudden I have an issue with one of that file folder show new messages, but there are no new messages in the folder. I have checked with my email providers web base email browsers to see if any new emails have came in that should go into the folder titled application and none have that should have gone into the file folder titled application. Any ideas on what is causing this problem and how to fix it?

I have used the filters to set up file folder titled application, which I have been using for several months now all of a sudden I have an issue with one of that file folder show new messages, but there are no new messages in the folder. I have checked with my email providers web base email browsers to see if any new emails have came in that should go into the folder titled application and none have that should have gone into the file folder titled application. Any ideas on what is causing this problem and how to fix it?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Good. Can you then mark the thread as 'Solved' please? Thank you.

Read this answer in context 👍 0

All Replies (3)

Right-click the folder - Mark Folder Read

Thank You, marking the folder read was not an option that I had after right clicking the folder, I only had the option to repair the folder. I had to do a couple of more steps after I right clicked the folder, I saw the option to repair the folder so I did. Then I had to right click the folder again and the marking folder read was available so I clicked on it problem solved.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Good. Can you then mark the thread as 'Solved' please? Thank you.