The crash reports are shutdown hangs, but I do not see any obvious causes in the crashing thread.

Do you have Watchdata System software? Some components show in the modules list of the crash report.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

• http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
• http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

One of the programs flagged in the crash is;

wdkmgr.dll = Watchdata

I came across this. I do not know if this is correct.

http://greatissoftware.com/scan/27/wdkmgr-dll.shtml

The file WDKMGR.DLL is identified as the Trojan Program that is used for stealing bank information and users passwords.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

I checked the programs listed in the crash report. One is,

icudt55.dll = International Components for Unicode ++++++++++++++++++++++++++++++++++++++++++++++++++ All the other programs belong to WatchSAFE 3.2 = Beijing WatchData System Co

And half were listed as Trojan Program

I do not know if that is correct. Please use the mal-ware scanners listed.

cor-el said

The crash reports are shutdown hangs, but I do not see any obvious causes in the crashing thread. Do you have Watchdata System software? Some components show in the modules list of the crash report. Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

• http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
• http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

I have watchdata, is required from my bank to work.

FredMcD said

One of the programs flagged in the crash is; wdkmgr.dll = Watchdata I came across this. I do not know if this is correct. http://greatissoftware.com/scan/27/wdkmgr-dll.shtml The file WDKMGR.DLL is identified as the Trojan Program that is used for stealing bank information and users passwords.

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You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

I did everything you told me to do. When running in windows safe mode it did not crash, but I can't uninstall the software of the bank (watchdata). I had it running before the clean install of windows 10 and firefox was not crashing that much, only after I use flashplayer (in some facebook games). So, must be a bad combination of firefox 42, windows 10 and watchdata or other software. I am not sure but I remember to have same crash before installing the bank software.

Any good ideas about win 10 and ff 42?

Contact their support and ask questions. Let us know what happens.