Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

must keep moving the mouse to fully open up a website what can I do to reslove?

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by wf1717

I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

Read this answer in context 👍 1

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

it works thank you I tried bit defender scan it didn't work so I ran malwarebytes and it found some malware bit defender didn't