Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do not receive a e-mail for my new password request.

  • 1 பதிலளி
  • 15 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by guigs

I forgot my pass word and when I send for request to my e-mail it does not appear.

I forgot my pass word and when I send for request to my e-mail it does not appear.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"

Read this answer in context 👍 2

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi The805shadow, Thank you for your question I understand that the reset password email has not be received when you requested on in Firefox. I do not know for which service, however please also contact the service's support so we can get to the bottom of this.

If this is for Firefox Sync on the same url that pops up during a password reset dialogue you can tap on "Send Again"