Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What plug ins are required to operate Olive sites?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 20 views
  • Last reply by cor-el

Fonz46
Fonz46
more options

I recently purchased a new laptop running Windows 10 and installed Firefox 43.0.2. When trying to access our local newspaper I get a message stating "plug ins required" My old laptop with Windows 7 and the same version Firefox works as it should. The newspaper website is using Olive software. Any suggestions on which Plug in I need or any other help would be appreciated.

I recently purchased a new laptop running Windows 10 and installed Firefox 43.0.2. When trying to access our local newspaper I get a message stating "plug ins required" My old laptop with Windows 7 and the same version Firefox works as it should. The newspaper website is using Olive software. Any suggestions on which Plug in I need or any other help would be appreciated.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You didn't list the plugins in the System Detail list, so we can't check what plugins you have installed.

  • Firefox menu button/Tools > Add-ons > Plugins (about:addons)

Do you have the Shockwave Flash plugin installed?

You can find links of the latest Shockwave Flash player for Firefox on this page:

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?