Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since I used 1 time Compacting folders my Thunderbird doesn't display new e-mails anymore

  • 6 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FDvanWIJCK

April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

April 1 I manually emptied the Thunderbird trash bin on my laptop. A pop-up advised me to compat my folders, so I did. Since that moment Thunderbird doesn't display any new e-mail. As I have a desktop with Thunderbird, too, I can receive new e-mails, but I like to use my laptop. What have I done wrong to make TB no more displaying new e-mails?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.

Read this answer in context 👍 0

All Replies (6)

What is the account type on both, laptop and desktop - POP or IMAP?

Have you told Thunderbird on the desktop to leave messages on the server? This is an option in your Account Settings.

I'm using a Dutch version. If I understand what you mean, it is (translated from Dutch): Leave messages on the server

  14 days maximum
  Till I remove them.

right click the inbox, select properties and then the repair button. It may be something caused a bad index to be written on the compact and now it just updates rubbish.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I'm sorry, Matt, I have done as you advised me, but it didn't work. I stiill don't receive new e-mails on my laptop.