Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

I asked where the menu button was. The response was three lines on top of each other. I responded saying it is not on my screen. Why can't I see it?

The answer said something about a hamburger and said to look for a picture of a polar bear. What? When I responded to his answer, my response was rejected. I was trying to upgrade Fox and it wants you to go to the menu.

The answer said something about a hamburger and said to look for a picture of a polar bear. What? When I responded to his answer, my response was rejected. I was trying to upgrade Fox and it wants you to go to the menu.

All Replies (1)

Hi Janice, let's continue over here: https://support.mozilla.org/questions/1117438