I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retrys.
I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retries. Any suggestions. Also is very slow in connecting.
I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 3 or 3 retries. Any suggestions. Also is very slow in connecting.
All Replies (2)
stuart_nanney said
I get web page not found when i know the page is there. When i hit retry, it usually will find the page. Sometimes it takes 2 or 3 retries. Any suggestions. Also is very slow in connecting.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
What security software do you have?
It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.